How to Order

STEP 1 Choose which item/s to order

Feel free to browse through all our products! We've got quite a lot of items in stock, and it can be a bit overwhelming at first but that's exactly how we want our store to be - your one stop shop for all things makeup related.

If you're feeling a bit lost, you can always check out our WHAT'S NEW tab or the BEST SELLERS section in the home page to get started. 

You can also make use of the search bar on the top left corner of the website.

STEP 2 Add to cart

If something catches your eye, just choose which color and quantity you'd like to purchase, and click ADD TO CART. It will automatically be added to your cart. 

STEP 3 Check out

Once you've chosen what you'd like to order, click the CART button on the upper right hand corner. Double check if the items in your cart are correct before clicking CHECK OUT.

STEP 4 Customer Information

Fill out all the details asked from you - your email address, full name, shipping address, and contact number. Please do not leave any of the items blank because this might lead to delays in processing your order.

STEP 5 Pick out your preferred delivery option

Metro Manila - updated due to Luzon Community Quarantine
  • Standard Shipping (guaranteed delivery 2 to 3 working days after pickup) Php145
  • LBC/JRS Branch Pickup (estimated delivery 2 to 3 working days after pickup) Php180
  • Express shipping (guaranteed next day delivery, excluding Saturday, Sunday and holidays) Php350
Provincial - updated due to Luzon Enhanced Community Quarantine
  • Standard Shipping (estimated 2 to 7 working days after pickup) Php190
  • LBC/JRS Branch Pickup (estimated 2 to 7 working days after pickup) Php190

      STEP 6  Pick out your preferred payment option

      BDO bank deposit/online transfer
      BPI bank deposit/online transfer
      Metrobank bank deposit/online transfer
      Unionbank bank deposit/online transfer
      GCash
      PayMaya
      PayPal (additional 5% PayPal service charge)
      Cash on Delivery (available for METRO MANILA addresses only. Cash on Delivery for provincial addresses has been temporarily suspended by our courier during the lockdown.
      Please note that your order will only be reserved for three working days. If you need a payment extension, just send us a message and we'll gladly continue to reserve the item for you :) 
       
      STEP 7 Send Proof of Payment

      Once the payment is settled, please send a screenshot/photo of proof of payment to hello@themakeupstoremnl.com with the ff subject: [Payment] Order No. and Name

      STEP 8 Wait for your order!

      Your order will be picked up by the courier the next working day the proof of payment has been sent in.

      You will receive an email with the shipping details of your package once it has been picked up by the courier.

      Depending on which shipping option you chose, delivery time can take 1 to 3 working days.
      Due to the Luzon Enhanced Community Quarantine, there might be delays to your order.
      FOR CASH ON DELIVERY ORDERS:

       

      Cash on Delivery (COD) is an exclusive service we provide to our customers nationwide. It's a risk-free payment method where you only pay upon receiving your goods.

       

      If you will not be around to pay and receive your order, please leave the payment with your authorized representative such as your househelp, office/hotel/condo/building receptionist or guard, office staff or co workers, etc.

       

      Pro-tip: choosing COD also allows your order to be processed faster since we won't be needing to do any bank or credit card checks.