Frequently Asked Questions
- How much does shipping cost?
- Standard Shipping (estimated delivery 1 to 2 working days after pickup) Php120
- LBC/JRS Branch Pickup (estimated delivery 1 to 2 working days after pickup) Php180
- Express shipping (guaranteed delivery within 24 hours of settling the payment) Php350
- Standard Shipping (estimated 1 to 3 working days after pickup) Php190
- LBC/JRS Branch Pickup (estimated 1 to 3 working days after pickup) Php190
- When will I receive my order?
Depending on the shipping option you avail of, you will receive your order within 1 to 3 working days.
Please note that there might be delays during the rainy and holiday seasons.
- When will you ship out my package?
The courier will pick up your package the next working day after payment is settled.
Once the package has been picked up, an email will be sent to you with the tracking details of your package, as well as the website and contact details of the courier.
- How do I track my package?
The tracking number of your package, as well as the website and contact details of your preferred courier, will be sent to you once your package has been shipped out.
You may call or email the courier if your order hasn’t been delivered within the specified time frame.
- What are your available payment methods?
- BDO bank deposit/online transfer
- BPI bank deposit/online transfer
- Metrobank bank deposit/online transfer
- Unionbank bank deposit/online transfer
- GCash/Money remittance - via app or Globe Partner Outlets such as
- Globe Store
- Bayad Center
- SM Business Center
- Cebuana Lhuillier
- Villarica Pawnshop
- Tambunting Pawnshop
- PayPal (additional 5% PayPal service charge)
- Cash on Delivery (available nationwide)
- When is the payment deadline?
Reservation period is for three working days. If you need an extension, just send us a message at 0998 - 883 - 1095 or email@example.com and we’ll gladly continue to reserve the item for you.
Orders that remain unpaid after the reservation period and have no extension requests may be passed on to the next customer without prior notice.
- How does Cash on Delivery (COD) work?
If you will not be around to pay and receive your order, please leave the payment with your authorized representative such as your househelp, office/hotel/condo/building receptionist or guard, office staff or co workers, etc.
Returns and Exchanges
- What is your return and exchange policy?
- How can I get in touch with your customer service team?
You may reach us at any of the ff channels:
Email Address: firstname.lastname@example.org
Please take note that customer support hours are from Monday to Friday 9am to 6pm Manila Time
- Do you have a physical store?
I'm sorry, no. Our products are only available for purchase online.
- Is it possible to drop by your location and pick up the item instead?
Another must have from morphe that will fulfill ur highlighting dreams!
Should’ve purchased this brush a long time ago! The bristles are so soft, gives the perfect contour, and blush! I cannot stress enough how this brush should be on anyone’s collection!
The best melting butter I've ever tried on
Super smooth and good at melting my waterproof makeup
soft n fine finish..keeps makeup in place...
Fast transaction and seller was easy to talk to. Will definitely order again!
SUPER FAST TRANSACTION. VERY SATISFIED CLIENT HERE! 💯💖
still the best setting powder for me. i've tried others din but this one stands out more. i love the way it sets my makeup flawlessly. i was out of stock and luckily i found this site. super bilis ng transaction and shipping. no hassle at all. all are authentic.
It’s amazing how this balm type of a primer could take my makeup to a new heights. Contemplated a lot before buying this, watched a lot of youtube reviews and i could say,
- base make up would stay on longer despite the humidity
- my pores is less noticeable
- It can definitely fake that inner skin glow.
Will definitely buy the big version once i run of this one.
The product and service I received from themakeupstoremnl exceeded my expectations. This is my new favorite CC cream-it gives you all the benefits it promises. I received the order in excellent condition the day after I ordered it.
I am loving this product so much. My under eye area is looking firmer and less tired in just 1 week of use! Please, please, please restock the travel size soon!
Stays on the whole day, even with my oily eyelids.
im a fan of jeffree so im very excited about the pallete. looks good on me thogh
The long wait is over... I finally have my OWN morphe make up palette... I'vee been saving up only for these babies and luckily it's on sale... Super pigmented, love the colors...'til my next order😍😍😍
Love it so much. It's easy to use. They are soft. Good quality and I will definitely repurchase it again soon. I wish they have face make up brushes too that people choose to love and put them in favorite set like this 💞💖👍🏻👍🏻😊
My daughter really love this product because she likes this type of stuff. Thanks for the prompt delivery !
The quality of the product is superb. You definitely get an insane amount of pigment with this. A little goes a long way. I won't be needing any other palette.
I would highly recommend this palette! You can create so much looks with this palette! The shadows are super pigmented and blendable and I also love how it's delivered fast. Thank you!!❤
Maganda nagustuhan ng anak ko
This palette has the perfect balance of matte and shimmer finish, good for everyday or glam looks! Thank you makeup store manila for the good service and fast delivery! <3
My first Hourglass palette and it's super nice! Great service from the site too, zero issues and fast delivery!
definitely worth buying!! till next shopping!!
while it doesn’t keep at oiliness at bay as long as I would like, it definitely does deliver an incredibly smooth finish that I just adore. I very much recommend!
very soft, after buying 2 brushes I bought a travel set haha
My first blue palette! super love it!
its so small that it can only fit about half of my palm (I'm kind of surprise of its size), but the quality is great, by looking at its packaging you're already convinced that the product is legit... the product itself is so pigmented you can even use this as your eyeshadow.. it also has some shiny particles in it.. :) I also commend the fast delivery.. thanks!!
First of all, I’m very happy for the fast transaction and delivery. As for the product, I like it that it makes my skin dewy.
They’re my second set of brushes, and they’re definitely durable. I’ve washed them a couple of times already, but the bristles are still in good shape. I’m so happy that I purchased them!
I love the shade, but I wasn't aware that it has glitters so I'm still having mixed ferlings about it. I just got so into the colour that I decided to buy it; had I known about the glitters I might have backed off a little lolol
Do I regret buying it? I honestly don't know yet. It looks so pretty on that I can forgive it shining 🤣 brave the unknown, me!
my girlfriend enjoyed using it, good product!
she loved the brushes :)
Ive been using this cream for just a few days and i can see the result already. It is effective so far ..it eliminates fine lines . It hydrates the area around the eyes.. till next shopping
I was looking to add more colors into my kit and this pallete did the trick! Pigmented yet blendable.
Absolutely love the formula, very rich in pigment and isn't too drying on the lips. Will definitely order another shade again soon!
Fast delivery. Happy for the result of my purchase cause it's authentic.
natural looking blush and long lasting!
Super love the shadows, easy to blend and love the colors! Definitely gives you a soft glam looks you can possibly create
Easy to use, pigmented enough that you don’t need any other pencil or color underneath it (but still super natural!) and great for everyday wear 😊